Our Services
Core Services
Organizational Diagnosis and Assessment
Measuring organizational maturity and identifying performance gaps.
Reviewing governance, processes, and key performance indicators (KPIs).
Outputs: Gap report + priority map + improvement plan.
Institutional Excellence (EFQM & Awards)
- Aligning the operating model with KAQA and EFQM frameworks.
- Preparing organizations for excellence awards and continuous improvement programs.
Outputs: Maturity matrices, implementation methodologies, nomination files.
Quality and Accreditation Systems (ISO Systems)
Building/Developing quality, environmental, and information management systems (ISO 9001/14001/27001, etc.).
Designing processes, procedures, compliance records, and internal audits.
Accreditation partnerships and international certifications.
Outputs: Documented systems, practical implementation, accreditation.
Strategy and Governance
Strategy formulation and balanced scorecards (BSC).
Structuring governance, policies, roles, and risk management.
Outputs: Strategic plans, policy/regulation frameworks, governance manuals.
Business Model
Assess
Approach: Analyzing organizational maturity, governance, processes, and indicators.
Tools: EFQM Self-Assessment, ISO audits, interviews and manuals, process maps (BPMN), risk analysis.
Design
Approach: Formulating practical solutions: policies, procedures, structures, and operating models.
Tools: Balanced Scorecards (BSC), KPI trees, maturity matrices, implementation methodologies, ISO standards.
Implementation
Approach: Rapid implementation, with knowledge transfer and team empowerment.
Tools: Empowerment programs, mock audits, agile project management, digital tracking dashboards.
Improvement and Sustainability
Approach: Measuring results, closing lessons learned, and embedding continuous improvement.
Tools: Periodic reviews, SROI/Outcomes, surveillance audits, sustainability plans, INQC Organizational Effectiveness Growth Measure.